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Privacy Policy

 

Unit Fifteen Ltd

Last updated: 04/02/2026

Unit Fifteen Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.

Who we are

Unit Fifteen Ltd
Saltash, United Kingdom

If you have any questions about this policy or how we handle your data, you can contact us using the details on our website.

What personal data we collect

We may collect and process the following personal information:

  • Name

  • Address

  • Telephone number

  • Any information you include in your message

  • Booking and invoice-related information

This information is collected when you:

  • Submit a contact or booking form on our website

  • Contact us directly by phone, email, or other means

  • Use our services

We do not offer user accounts or newsletter subscriptions on our website.

How we use your data

We use your personal data to:

  • Respond to enquiries

  • Manage bookings and appointments

  • Provide garage and vehicle-related services

  • Prepare invoices and take payments

  • Keep records for business, accounting, and legal purposes

We only use your data where we have a lawful basis to do so, including:

  • To perform a contract or take steps before entering into a contract

  • To comply with legal obligations

  • Our legitimate business interests

Payments

Payments made through our website are processed securely by third-party payment providers:

  • PayPal

  • Stripe

We do not store or have access to your full payment card details. These providers process your payment information in accordance with their own privacy policies.

Analytics and tracking

We use third-party services to help us understand how our website is used and to support marketing:

  • Google Analytics – to analyse website usage

  • Meta (Facebook) tools – for marketing and advertising purposes

These services may collect data such as IP address, browser type, pages visited, and interaction with ads. This data is processed in accordance with the providers’ own privacy policies.

You can control or disable cookies through your browser settings.

Sharing your data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

  • Payment processors (PayPal and Stripe)

  • Analytics and marketing providers (Google and Meta)

  • Professional advisers (such as accountants), where legally required

All third parties are required to handle your data securely and lawfully.

Data storage and security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. Data is only kept for as long as necessary for the purposes outlined in this policy or to meet legal requirements.

Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict certain types of processing

To exercise your rights, please contact us using the details on our website.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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